Conflict may be remembered as the times you were angry at someone, the times you disagreed with someone or times when you stood up for yourself. Conflict often results in unpleasant emotions which is why we try to avoid it.
Interpersonal conflict is frequently the result of broken commitments or broken promises. There is a gap between expectations and what happened. A gap is a difference between what you or the other person expected and what really happened. A gap is missed commitments, disappointed expectations, and often plain bad behavior (Patterson, Grenny, McMillan, & Switzler, 2005). Addiction leads to frequent broken commitments, disappointed expectations, and bad behavior. During addiction, alcohol or drugs are used to avoid conflict or to provide false courage to speak up and say the things that are later regretted. People who use drugs and alcohol often manage conflict badly, which leads to more conflict, which leads to more use of alcohol and drugs.